A Fortify 24x7 brand. Someone is awake while the building is dark.Client sign inReach the night desk
Starlight IT Services
Field 01 / Detection and response

Machines do not go quiet overnight. Attention does.

A screen nobody opens is not detection. Detection needs three things at once: software on the machine able to tell a harmful sequence from an ordinary one, a layer that gathers evidence from everywhere else, and a human being on shift. Every line on this page carries all three.

SentinelOneFluencyEngineers on shift after dark
Field 01 of six · 6 lines on this page
Entries here6
Running onA pair: SentinelOne and Fluency
Unit countedEndpoint or Kubernetes node
The watchEngineers on shift after dark

How the agent decides

Names and hashes stopped being useful years ago. The agent instead reads a whole sequence: which program started which, what was opened, what was written over, where traffic went, and whether the whole shape resembles encryption, hoarding, or a slow walk across a network. That judgement is made locally, so a laptop on a plane and a build box abandoned in a cupboard are both still being judged.

Fluency then sets that beside everything else on record: logins, messages, traffic, and the logs of whatever tools you were paying for beforehand. Something arriving already framed can be acted upon. Something arriving alone has to be researched from scratch, and by then the night has gone.

Something that turns up already framed can be acted on. Something alone has to be researched first.

Picking a level

Level one observes and advises. Level two widens what gets read in a single pass, which is how an unusual login in one place and an unusual program somewhere else stop being filed as two coincidences. The third acts unaided, isolating and reverting without waiting for anybody to be woken.

Kubernetes nodes are billed apart, and deliberately. A node is no workstation, an agent behaves differently on one, and pretending otherwise would print a wrong number on your invoice. Nodes get counted. Pods do not.

Lines on this page

Records and rates

Every figure below comes out of billing while this page draws. Anything entered waits inside the almanac, and reading on will not disturb it.

Fortify-MDREntry

Managed Detection and Response

Instruments · SentinelOne on the machine · Fluency assembling the record · engineers on shift

Judgement happens on the machine, about sequences rather than filenames, and a desk at Fortify 24x7 carries people through the night so a conviction raised while the office is empty gets read by somebody. What reaches your end is a finding with a recommendation attached, not a chart to puzzle over.

  • Runs across macOS, Windows and Linux, still judging once the network has gone.
  • Triage, investigation and escalation are carried out at Fortify 24x7 at any hour.
  • Each case, and the reasoning behind it, stays readable from the portal.
Sighted onmacOS, Windows and Linux endpoints
TracksProgram sequences, file activity and outbound connections
Archived forCase history retained, telemetry window fixed while scoping
Resolved byFortify 24x7 engineers, advising and helping with the clean up
Observed bySentinelOne, read alongside Fluency
Fetching the rateCharged a month forward
per protected endpoint
QTY
Fortify-XDREntry

Extended Detection Across Layers

Instruments · SentinelOne widened by Fluency over identity, mail and traffic

Identical agent, wider aperture. Login records, message events and network telemetry are read in the same pass as the endpoint evidence, which is how a peculiar sign in over here and a peculiar program over there arrive as one thing instead of two unconnected oddities.

  • Endpoint evidence set beside identity, message and traffic sources inside Fluency.
  • Findings unreachable by any single agent working from what is in front of it.
  • A longer stretch of history to re-read, since some shapes only emerge later.
Sighted onEndpoints, plus whichever identity, mail and network sources you connect
TracksProgram sequences joined to sign in, message and traffic records
Archived forA widened window, so an older signal remains re-readable
Resolved byFortify 24x7 engineers, advising and helping with the clean up
Observed bySentinelOne, read alongside Fluency
Fetching the rateCharged a month forward
per protected endpoint
QTY
Fortify-XDR+Entry

Extended Detection with Response

Instruments · SentinelOne given permission to isolate and revert on its own

The widened line, with hands. A machine over the threshold gets pulled off the network, then put back as it stood, all while an engineer is still reading. Automation handles whatever cannot wait for a person to wake. Reviewing it later is the part that can.

  • Cut away from the network as soon as a conviction is confident enough.
  • Whatever a convicted program changed gets unwound, on platforms allowing that.
  • Every automated action gets a second reading from a person, then a write up.
Sighted onmacOS, Windows and Linux endpoints, with correlated sources
TracksProgram sequences, and whatever a convicted program touched
Archived forA widened window, alongside a note on every automated action
Resolved byIsolation and reversal, then an engineer reading back over it
Observed bySentinelOne, read alongside Fluency
Fetching the rateCharged a month forward
per protected endpoint
QTY
Fortify-MDR-K8Entry

Managed Detection, Kubernetes Node

Instruments · SentinelOne watching container workloads from the node

Detection for containerised work, counted by the node, so an invoice matches whatever figure a platform engineer already carries about. Nodes behave nothing like workstations, an agent sits differently on them, and merging the two would print a wrong number on the bill.

  • A single agent on the node, covering whichever workloads are scheduled there.
  • The same desk, the same triage, the same trail of notes as an endpoint line.
  • Runtime behaviour inside live containers, which no image scan can show.
Sighted onKubernetes nodes and the workloads placed on them
TracksRuntime behaviour inside live containers
Archived forCase history retained, telemetry window fixed while scoping
Resolved byFortify 24x7 engineers, advising and helping with the clean up
Observed bySentinelOne for Kubernetes
Fetching the rateCharged a month forward
per Kubernetes node
QTY
Fortify-XDR-K8Entry

Extended Detection, Kubernetes Node

Instruments · SentinelOne on nodes, tied back into the record by Fluency

Nodes watched with correlation switched on, which means cluster activity is read beside identity and endpoint evidence rather than in a window all its own. A workload behaving strangely and an account behaving strangely arrive as one case.

  • Node telemetry set beside everything else visible for your estate.
  • Findings that stretch across a workload and whatever called it.
  • A longer stretch of history, reading cluster beside endpoint throughout.
Sighted onKubernetes nodes, endpoints, identity and network sources
TracksContainer runtime behaviour joined to sign in and endpoint records
Archived forA widened window, so an older signal remains re-readable
Resolved byFortify 24x7 engineers, advising and helping with the clean up
Observed bySentinelOne for Kubernetes, read alongside Fluency
Fetching the rateCharged a month forward
per Kubernetes node
QTY
Fortify-XDR+K8Entry

Response Tier, Kubernetes Node

Instruments · SentinelOne shutting down container workloads unprompted

The node line with response attached, for clusters carrying something you would rather not leave misbehaving until the office opens. Containment lands first and the write up follows, which at three in the morning is the useful order to do things in.

  • A workload over the threshold is contained without waiting to be told.
  • One case, put together out of cluster, identity and endpoint evidence at once.
  • A person reads every automated action afterwards and records it.
Sighted onKubernetes nodes carrying production workloads
TracksContainer runtime behaviour, and what a workload reached for
Archived forA widened window, alongside a note on every automated action
Resolved byAutomatic containment, then an engineer reading back over it
Observed bySentinelOne for Kubernetes, read alongside Fluency
Fetching the rateCharged a month forward
per Kubernetes node
QTY
Honest scope

Where this page stops

Detection is an excellent control and a dreadful promise. Below sits everything the six lines here never manage to reach.

  • Seeing is not stopping. By the time behaviour is recognised, behaviour has begun. Speed of handling is the article for sale. Nothing on this page prevents a start.
  • No minute count is advertised. Our desk carries people at night and cases are worked as they land. A published figure, measured against nobody's estate in particular, would be ornament. Ask for one against yours and it goes into a scoped agreement instead.
  • Software you wrote sits outside this. No agent can see a defect in whatever product you ship. Code review and penetration testing are separate trades, and naming them beats letting a subscription blur into them.
  • Nothing enrols itself. Hardware that never accepts an agent emits nothing, joins no case, and falls under none of the lines here.
  • Rollback and backup are different words. Level three unwinds whatever a convicted program changed, on platforms that permit that. It restores neither a dead disk nor last week's draft. Those sit under backup and continuity.
WORTH KNOWING

Heads up: card statements show FORTIFY 24X7 - Starlight IT Services is a Fortify 24x7 brand, and your subscription is billed by Fortify 24x7.